Privacy Policy for Empress Collection
Privacy Policy
Last updated: 17/12/2025
SL Crocker LTD, trading as Empress Collection (“we”, “us”, or “our”), is committed to protecting your privacy. We are the data controller for personal data processed through our websitehttps://empress-collection.co.uk.
Our registered office is [insert your company address]. Company registration number: [insert if public].
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
Personal details: Name, billing/shipping address, email address, phone number (for orders and account creation).
Payment information: Processed securely by third-party providers (we do not store full card details).
Transaction data: Order history, products purchased.
Technical data: IP address, browser type, device information (via cookies and analytics).
Marketing preferences: If you subscribe to newsletters.
2. How We Collect Information
Directly from you: When you create an account, place an order, or contact us.
Automatically: Through cookies and similar technologies (see our Cookie Policy for details).
From third parties: Payment gateways, delivery services.
3. How We Use Your Information We use your data to:
Process and fulfill orders (lawful basis: contract).
Send order confirmations, updates, and delivery notifications.
Manage your account and provide customer support.
Comply with legal obligations
Send marketing communications (if you consent; you can opt out anytime).
Improve our website and products (legitimate interests).
4. Sharing Your Information We share data with:
Delivery partners (e.g., Royal Mail) for shipping.
Payment processors for secure transactions.
Authorities if required by law.
We do not sell your personal data.
5. Data Retention We keep order-related data for 7 years (for tax/accounting purposes). Marketing data is kept until you unsubscribe.
6. Your Rights Under UK GDPR, you have rights to:
Access your data.
Correct inaccuracies.
Delete your data (where applicable).
Restrict or object to processing.
Data portability.
Withdraw consent (for marketing).
Contact us at [your email] to exercise these.
7. Security We use secure servers, encryption, and other measures to protect your data.
8. International Transfers If we transfer data outside the UK/EEA, we ensure adequate protections (e.g., standard contractual clauses).
9. Changes We may update this policy; changes will be posted here.
Contact Us Email: [your email]